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1-844MATHETC (628 - 4382)

[email protected]

Privacy Policy

This privacy policy has been compiled to better serve those who are concerned with how their ‘Personally Identifiable Information’ (PII) is being used online. PII, as described in US privacy law and information security, is information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context. Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your Personally Identifiable Information in accordance with our website.

What personal information do we collect from the people that visit our blog, website or app?

When ordering or registering on our site, as appropriate, you may be asked to enter your name, email address, mailing address, phone number, credit card information or other details to help you with your experience.

When do we collect information?

We collect information from you when you place an order or enter information on our site.

How do we use your information?

We may use the information we collect from you when you register, make a purchase, sign up for our newsletter, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:

• To quickly process your transactions.

How do we protect your information?

Our website is scanned on a regular basis for security holes and known vulnerabilities in order to make your visit to our site as safe as possible.

We use regular Malware Scanning.

Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. In addition, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology.

We implement a variety of security measures when a user places an order enters, submits, or accesses their information to maintain the safety of your personal information.

All transactions are processed through a gateway provider and are not stored or processed on our servers.

Do we use ‘cookies’?

Yes. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your Web browser (if you allow) that enables the site’s or service provider’s systems to recognize your browser and capture and remember certain information. For instance, we use cookies to help us remember and process the items in your shopping cart. They are also used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.

We use cookies to:
• Compile aggregate data about site traffic and site interactions in order to offer better site experiences and tools in the future. We may also use trusted third-party services that track this information on our behalf.

You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser settings. Since browser is a little different, look at your browser’s Help Menu to learn the correct way to modify your cookies.

If you turn cookies off, some features will be disabled. It won’t affect the user’s experience that make your site experience more efficient and may not function properly.

However, you will still be able to place orders .

Third-party disclosure

We do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information.

Third-party links

We do not include or offer third-party products or services on our website.

Google

Google’s advertising requirements can be summed up by Google’s Advertising Principles. They are put in place to provide a positive experience for users. https://support.google.com/adwordspolicy/answer/1316548?hl=en

We use Google AdSense Advertising on our website.

Google, as a third-party vendor, uses cookies to serve ads on our site. Google’s use of the DART cookie enables it to serve ads to our users based on previous visits to our site and other sites on the Internet. Users may opt-out of the use of the DART cookie by visiting the Google Ad and Content Network privacy policy.

We have implemented the following:
• Google Display Network Impression Reporting

We, along with third-party vendors such as Google use first-party cookies (such as the Google Analytics cookies) and third-party cookies (such as the DoubleClick cookie) or other third-party identifiers together to compile data regarding user interactions with ad impressions and other ad service functions as they relate to our website.

Opting out:
Users can set preferences for how Google advertises to you using the Google Ad Settings page. Alternatively, you can opt out by visiting the Network Advertising Initiative Opt Out page or by using the Google Analytics Opt Out Browser add on.

California Online Privacy Protection Act

CalOPPA is the first state law in the nation to require commercial websites and online services to post a privacy policy. The law’s reach stretches well beyond California to require any person or company in the United States (and conceivably the world) that operates websites collecting Personally Identifiable Information from California consumers to post a conspicuous privacy policy on its website stating exactly the information being collected and those individuals or companies with whom it is being shared. – See more at: http://consumercal.org/california-online-privacy-protection-act-caloppa/#sthash.0FdRbT51.dpuf

According to CalOPPA, we agree to the following:
Users can visit our site anonymously.
Once this privacy policy is created, we will add a link to it on our home page or as a minimum, on the first significant page after entering our website.
Our Privacy Policy link includes the word ‘Privacy’ and can easily be found on the page specified above.

You will be notified of any Privacy Policy changes:
• On our Privacy Policy Page
Can change your personal information:
• By logging in to your account

How does our site handle Do Not Track signals?
We honor Do Not Track signals and Do Not Track, plant cookies, or use advertising when a Do Not Track (DNT) browser mechanism is in place.

Does our site allow third-party behavioral tracking?
It’s also important to note that we allow third-party behavioral tracking

COPPA (Children Online Privacy Protection Act)

When it comes to the collection of personal information from children under the age of 13 years old, the Children’s Online Privacy Protection Act (COPPA) puts parents in control. The Federal Trade Commission, United States’ consumer protection agency, enforces the COPPA Rule, which spells out what operators of websites and online services must do to protect children’s privacy and safety online.

We do not specifically market to children under the age of 13 years old.

Fair Information Practices

The Fair Information Practices Principles form the backbone of privacy law in the United States and the concepts they include have played a significant role in the development of data protection laws around the globe. Understanding the Fair Information Practice Principles and how they should be implemented is critical to comply with the various privacy laws that protect personal information.

In order to be in line with Fair Information Practices we will take the following responsive action, should a data breach occur:
We will notify you via email
• Within 1 business day

We also agree to the Individual Redress Principle which requires that individuals have the right to legally pursue enforceable rights against data collectors and processors who fail to adhere to the law. This principle requires not only that individuals have enforceable rights against data users, but also that individuals have recourse to courts or government agencies to investigate and/or prosecute non-compliance by data processors.

CAN SPAM Act

The CAN-SPAM Act is a law that sets the rules for commercial email, establishes requirements for commercial messages, gives recipients the right to have emails stopped from being sent to them, and spells out tough penalties for violations.

We collect your email address in order to:
• Send information, respond to inquiries, and/or other requests or questions
• Process orders and to send information and updates pertaining to orders.
• Market to our mailing list or continue to send emails to our clients after the original transaction has occurred.

To be in accordance with CANSPAM, we agree to the following:
• Not use false or misleading subjects or email addresses.
• Identify the message as an advertisement in some reasonable way.
• Include the physical address of our business or site headquarters.
• Monitor third-party email marketing services for compliance, if one is used.
• Honor opt-out/unsubscribe requests quickly.
• Allow users to unsubscribe by using the link at the bottom of each email.

If at any time you would like to unsubscribe from receiving future emails, you can email us at
• Follow the instructions at the bottom of each email.
and we will promptly remove you from ALL correspondence.

Contacting Us

If there are any questions regarding this privacy policy, you may contact us using the information below.

http://mathenrichment.org
6000 Laurel-Bowie Road, #100
Bowie, MD 20715
United States
[email protected]
844-628-4382

Last Edited on 2017-01-25

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Tutoring  Test Prep  Special Ed Childcare 

Assessments

  • At Math ETC we are data-driven. All incoming students are required to take an assessment to determine strengths and weaknesses. The results are shared with parents in a conference and then used to construct a streamlined lesson plan for the tutorial sessions.
  • Assessments can be administered up to 2 times each school year, including the initial assessment.

Scheduling

  • Sessions are scheduled in 12, 18, or 24-hour packages per quarter (3 months). Parents can choose a month-to-month plan which will be assessed at a higher rate.
  • 2 The initial schedule agreed upon between Math ETC and the parent will be posted on the Parent Portal prior to class start.

Rescheduling

Reporting

  • Communication regarding the status and progress of students will be reported via student notes and emailed to the parents within 24 hours of students completing their session.
  • Detailed Progress Reports that give an overview of student’s growth and performance compared to the initial benchmarks will be provided every quarter by email.
  • To better serve all clients of Math ETC, instructors and staff are unable to speak with parents after every session as this would impede assistance to other clients. Parents are welcome to request a conference via their Parent Portal.
  • Any concerns must be discussed first with the Center Director by sending an email to [email protected] If an issue cannot be resolved in this manner, a phone call or meeting may be requested.

Communication

  • Communication regarding the status and progress of students will be reported via student notes and emailed to the parents within 24 hours of students completing their session.
  • Detailed Progress Reports that give an overview of student’s growth and performance compared to the initial benchmarks will be provided every quarter by email.
  • To better serve all clients of Math ETC, instructors and staff are unable to speak with parents after every session as this would impede assistance to other clients. Parents are welcome to request a conference via their Parent Portal.
  • Any concerns must be discussed first with the Center Director by sending an email to [email protected] If an issue cannot be resolved in this manner, a phone call or meeting may be requested.

Late Pick Up Policy

  • All correspondence between parents and Math ETC Learning Center must be written for documentation and sent to [email protected] for prompt response. Verbal agreements, be it by phone or in person, that prompt a future course of action must be transcribed and emailed to all parties involved to consider it binding. Schedules, invoices, and financial statements will be communicated to parents and students via the Parent Portal.

Conflicts

  • For the safety of the child, every child who is not picked up within 15 min of their session ending will be checked into aftercare per childcare regulations. Parents will be billed $10 per hour when the childcare center is open and $1 per minute after 6:30 pm when the center is closed.
  • When a child is not picked up within 15 minutes of the center closing at 7:30pm, the closing supervisor will call the parents and all emergency contacts on file. If a parent is reached, the parent will be required to sign the Late Pick Up form and pay the late fee in cash or card.
  • If a parent cannot be reached within 30 min of the center closing, the supervisor will call the Center Director who will try to reach the parents before calling the Department of Social Services and/or local authorities for further assistance.

Payments

  • All tutorial sessions must be prepaid. We offer the following payment plans: Monthly – 100% of the monthly tuition due on the 1st of the month. Bi-Monthly – 50% of the monthly tuition due on the 1st and 50% due on the 15th of the month Installments (1/2/3) – this option is only available for test prep clients and annual packages.
  • 2 All payments are to be made online by ACH and can be viewed and managed through the Parent Portal.